European Mentoring Clinics

Run Your Own. Reuse Our Content. Support Your Local Tourism Businesses.

The EPIC STAYS Mentoring Clinics were implemented across five partner countries — Iceland, Italy, the Netherlands, Slovenia, and Ireland — each adapting the four-session model to reflect their local tourism landscape, business maturity levels, and regional priorities.

While the structure remained consistent — module input, mentor discussion, peer exchange, and action commitments — the emphasis and practical case examples differed based on country context. These clinics demonstrate that the EPIC STAYS mentoring model is transferable, adaptable, and scalable across diverse tourism environments.

A Shared Outcome Across All Countries

Across all partner countries, the mentoring clinics consistently achieved:

  • Greater clarity of business concept
  • Improved understanding of guest motivation
  • Stronger financial awareness
  • More confident marketing positioning
  • Practical implementation steps
  • Peer-to-peer learning

Most importantly, the clinics demonstrated that structured mentoring accelerates action when combined with practical tools and real-world discussion.

It's Time to Apply Your Mentoring Skills to Epic Says Resources

Across Europe, the EPIC STAYS Mentoring Clinics were designed with one simple purpose:

To help tourism entrepreneurs move from ideas to action.

These clinics were not designed to be lectures. They were practical, relevant, honest conversations grounded in real business experience — helping rural and alternative accommodation providers apply the EPIC STAYS modules and case studies to their own context.

Now, the full structure is available so that you can run your own mentoring clinic — in your region, with your network, in your own style.

Objective of The Clinics

The mentoring clinics were designed to:

  • Support tourism SMEs in applying the EPIC STAYS modules
  • Increase knowledge capacity among tourism educators
  • Translate theory into practical business actions
  • Build confidence and clarity
  • Create peer learning environments
  • Encourage long-term viability and sustainability

The clinics help people go from “interesting content” to “how do I develop my own ‘Epic Stay’?” to “what am I doing next week?”

Designed for Tourism

This resource is open and free to give you everything you need, suitable for:

• Rural tourism entrepreneurs
• Alternative accommodation providers
• Mentors and consultants
• Tourism educators
• Local Enterprise Offices
• Rural development organisations
• Tourism networks
• Destination Development Agencies

If you support small tourism businesses — this is for you.
If you are building your own Epic Stay — this is for you.

Overcoming Challenges Together

Across Iceland, Italy, the Netherlands, Slovenia, and Ireland, mentoring sessions explored how the EPIC STAYS modules could be applied in real tourism contexts.

Key themes that emerged across partner countries:

  • Understanding your ideal guest and positioning clearly
  • Moving from facilities-based marketing to emotional storytelling
  • Using Property Management Systems (PMS) effectively
  • Creating digital management plans
  • Improving financial literacy and cost awareness
  • Connecting sustainability and local identity into the offer
  • Using structured business planning tools like the Pitch Deck
  • Turning case studies into real, local action

These discussions led to tangible learning and implementation across tourism businesses, destinations, and educational programs.

Step 1: Read the Mentoring Delivery Guide

Start by reading the fully worked example in the Irish example. Download the Mentor’s Delivery Guide.

Step 2: Download the Mentor's Pack

Explore a ready-made framework and content.

Step 3: Download the Mentor's Editable Templates

Access editable templates to create your own version.

Step 4: Step 4: Learn from European Clinics

Get more information and insights into different European contexts.

Step 1: Read the Mentoring Delivery Guide

Before you begin, we strongly recommend reading the Mentor’s Delivery Guide.

It provides a fully worked example of four mentoring sessions from the Irish context — showing tone, structure, discussion flow, challenges raised, and outcomes achieved.

The Delivery Guide shows

  • What is included in the Irish Mentors Pack
  • A clear overview of how the four sessions were delivered
  • The repeatable structure used for each clinic
  • The role and value of the mentor within the process
  • The guiding philosophy behind the format

Reading this first will give you the clarity and confidence before designing your own mentoring clinics. It shows you what this looks like in real life.

‘I can highly recommend Epic Stays Mentorship. The presenters were very informative, delivering each session in a very professional and enjoyable way. The presentation slides were excellent and made available for participants to use at a later time. I learned so much from the mentorship, and it has given me much valuable information to help me improve and develop my business’.

‘A heartfelt thank you to you Laura and Lorcan for running this course. The information, guidance, experience and knowledge shared in these modules will save me a lot of time and answer a lot of the questions on my mind’.

‘Many thanks for the very useful mentoring for Epic Stays and the generous advice given by Laura and Lorcan from Crusader Cabins. Useful technology, learning from others' mistakes and some fantastic innovative ideas were the key takeaways. I look forward to using all the practical tips shared in planning our Epic Stay in Co. Cavan’.

View and download the Delivery Guide below:

Step 2: Explore the Mentor's Pack

Before designing your own clinics, explore a ready-made delivery framework and content.

It includes presentations, support materials, modules, case studies, discussion prompts, exercises and questions asked

See how the sessions were structured, how the mentor added value, and how participants moved from discussion to action.

Mentor Lorcan Kearns

Lorcan shared real lessons — used his mistakes — grounded in practical rural tourism delivery.

Lorcan is a rural tourism accommodation innovator and sustainable cabin designer who founded Crusader Cabins, Leitrim– an award-winning micro-accommodation enterprise in Ireland’s northwest.

Mentor Laura Magan

Laura focused on providing the Epic Stays content to bridge theory and implementation.

Laura is the Irish Epic Stays partner with a background in all aspects of tourism, rural SME development and education program design. Laura brought a strategic, practical and systems-focused lens to the clinics.

Session Topics Covered

Session 1 Mentoring Pack

What are You Selling

Session 2 Mentoring Pack

Launching Smart

Session 3 Mentoring Pack

Guest Experience & Smart Pricing

Session 4 Mentoring Pack

Future Proofing Your Stay

Sample Session 1 (PART 1) What are You Selling?

Step 3: Create a Mentoring Session Using Our Template

Downloadable, editable templates so you can create your own version. This is where you get a blank canvas, get to work and start preparing your own mentoring sessions. Each session follows the same simple structure, making it easy to deliver and reuse:

Each Session is Made up of 4 Parts.

Part 1: Main Learning Material

Core EPIC STAYS module content relevant to that theme.

Part 2: Mentor Discussion

Real-world insights, Q&A, practical examples, problem-solving.

Part 3: Key Takeaways & Exercises

Participants identify at least one concrete next step.

Additional Support Resources

Links, tools, templates, checklists.

The structure and approach is flexible and simple: Framework + Conversation + Action

Step 4: Learn from European Mentoring Clinics

Each country adapted the model to its own tourism destination reality. Different contexts. Same structure. Strong impact.

Iceland: In Iceland, mentoring discussions focused heavily on experience differentiation and sustainability positioning within a competitive tourism market.

Participants explored how to move beyond accommodation features and instead build strong emotional narratives rooted in landscape, heritage, and environmental responsibility. The sessions reinforced the importance of aligning storytelling with authentic local identity — particularly in a market where nature is a central asset.

Italy: Italian clinics placed strong emphasis on heritage integration, experiential value, and financial literacy.

Discussions explored how traditional properties and cultural assets could be transformed into immersive guest experiences while maintaining authenticity. Pricing strategy and cost awareness were key themes, helping SMEs understand the full economic picture of alternative accommodation models.

The Netherlands: In the Netherlands, the focus leaned toward structured business planning and digital operational efficiency.

Participants engaged with tools such as the Pitch Deck, digital management systems, and Property Management Systems (PMS). There was particular attention on refining market positioning and improving operational clarity to support scalable and sustainable growth.

Slovenia: Slovenian clinics emphasised sustainable tourism integration and regional collaboration.

Sessions explored how small accommodation providers can embed sustainability practices meaningfully — not as marketing add-ons, but as operational principles. Partnerships and community integration featured strongly as mechanisms for strengthening guest experience and destination resilience.

Ireland: Ireland’s clinics combined real-world rural experience with structured module delivery.

The sessions were highly conversational, grounded in practical challenges such as planning permission, budgeting realities, guest differentiation, and marketing systems. A balance of lived entrepreneurial experience and structured curriculum application helped participants move from idea to action within four weeks.

How You Can Run Your Own Mentoring Clinic

  • Run a 4-week series
  • Deliver it as 4 separate workshops
  • Embed it into an incubator programme
  • Use it as a peer mastermind structure
  • Run it online or in person
  • Use it as a facilitator or as a self-guided group

Adapt it to your region – your local challenges – your tourism profile or – your funding context.

Note EPIC STAYS is licensed under CC BY-SA 4.0, meaning you can reuse and adapt the materials (with attribution).  

We encourage you to build on this work, localise it, strengthen it, and keep it practical.

Because small tourism businesses don’t need more theory.

They need structure.
They need clarity.
They need conversation.
They need next steps.

And that’s exactly what these mentoring clinics are designed to deliver.