Module 5 Part 2: Guest Experience – Hosting with Heart, Impact & Viability

This module focuses on delivering great guest experiences while keeping your business efficient and sustainable. You’ll learn how to manage the complete guest journey and put simple systems in place to streamline daily tasks. It also explores ways to grow through partnerships, added value, and long-term planning.

Section 2 Tools & Systems for Efficient Operations
Section 3 Growing Smart – Partnerships, Upsells & Long-Term Planning

(Click to move through the slides or download the PowerPoint in your language:)